Remote Design Operations Lead | Creative Studio

Coinbase, Inc.; Hartford (CT); Remote; USD 206,000 - 242,000; Full time

Job summary

Coinbase Creative Studio is seeking a Design Operations Manager to streamline how we plan, resource, and deliver world‑class design and motion work. You’ll sit at the center of our creative ecosystem, coordinating talent, partners, and priorities across a diverse portfolio.

You’ll set capacity strategy, build a scalable network of contractors and agencies, and establish rhythms and reporting for leadership.

Qualifications

• Bachelor’s degree in design, business, communications, or a related field.
• Significant experience leading design operations or production management in a high-performing creative organization.
• Proven track record delivering creative work for world-class brands across multiple media and channels.
• Experience developing resource strategy and managing global networks of contract talent, agencies, and production partners.
• Strong organizational judgment to set priorities and manage shifting workstreams.
• Ability to influence senior stakeholders and drive alignment across teams.

Responsibilities

• Define and own the design and motion operating model for Creative Studio, including planning, resourcing, prioritization, review, delivery, and reporting.
• Set resource and capacity strategy across a broad portfolio of creative work, balancing business priorities, timelines, skill sets, and team health.
• Build and scale a global ecosystem of contract talent, agencies, and production partners, including sourcing, onboarding, engagement, and management of external partner performance.
• Establish operating rhythms, planning systems, and reporting that give senior stakeholders clear visibility into capacity, priorities, risks, and delivery.
• Lead high‑impact design and motion initiatives across multiple workstreams, ensuring the work meets a high bar for quality, scope, timeliness, and brand expression.
• Partner with creatives, producers, strategists, marketers, and senior cross‑functional stakeholders to translate complex business priorities into executable creative plans.
• Identify bottlenecks and create scalable tools, processes, and solutions that increase the team’s speed, effectiveness, and ability to deliver exceptional work.

Skills

Design operations

Resource planning

Stakeholder management

Global talent networks

Production management

Project management

Leadership

Communication

Education

Bachelor’s degree in design, business, communications, or related field

Job description

Coinbase Creative Studio is seeking a Design Operations Manager to streamline how we plan, resource, and deliver world‑class design and motion work. You’ll sit at the center of our creative ecosystem, coordinating talent, partners, and priorities across a diverse portfolio.

You’ll set capacity strategy, build a scalable network of contractors and agencies, and establish rhythms and reporting for leadership.