Remote Denials Management Specialist - Epic/Revenue Cycle

University of Texas Southwestern Medical Center

Dallas (TX)

À distance

USD 65 000 - 90 000

Plein temps

14 jours+

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Avantages offerts par ce poste

PPO medical plan
100% preventive care coverage
Paid Time Off
Retirement Programs (TRS)
Paid Parental Leave
Wellness programs
Tuition Reimbursement
PSLF Qualified Employer
Additional employee benefits

Résumé du poste

UT Southwestern Medical Center is seeking a Technical Denials Management Specialist II to join the Revenue Cycle Department. You will review, research, and resolve claim denials and appeals for multiple insurers, identifying payment trends to maximize collections.

Experience with EPIC Resolute is highly valued. The position offers a flexible start time 0600-0900, with an 8-hour shift and work-from-home eligibility for candidates in the Greater Dallas area, supporting collaboration with on-site

Qualifications

  • Education: High School Diploma or Associate's Degree.
  • 4 years' experience in medical claims recovery and/or collections; or 2 years with an Associate's Degree.
  • Experience with medical claims denials, reconsiderations, redeterminations, and appeals.
  • Ability to read and interpret Explanation of Benefits (EOB).
  • Experience contacting payers and patients; knowledge of payer portals.

Responsabilités

  • Contact payers to resolve unpaid accounts over 30 days old and research denials.
  • Interpret contracts and Medicare/Medicaid rules to maximize reimbursement.
  • Make necessary adjustments per plan reimbursement.
  • Review, research, and appeal partially denied claims.
  • Contact patients to obtain information needed for balance resolution.
  • Train and mentor new staff on workflows and payer requirements.
  • Lead workflow activities and prioritize assignments.
  • Provide support for quality review and process improvements.

Connaissances

Denials resolution
NCCI edits
LCD/NDC bundling
EOB reading
Payer contact
Epic experience
Medical records review
Claims research
Prioritization
Team leadership
QA & process improvement

Formation

High School Diploma
Associate's Degree

Outils

Epic Resolute
Remittance portal

Description du poste

UT Southwestern Medical Center is seeking a Technical Denials Management Specialist II to join the Revenue Cycle Department. You will review, research, and resolve claim denials and appeals for multiple insurers, identifying payment trends to maximize collections.

Experience with EPIC Resolute is highly valued. The position offers a flexible start time 0600-0900, with an 8-hour shift and work-from-home eligibility for candidates in the Greater Dallas area, supporting collaboration with on-site

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