Remote Denials & Billing Coordinator

MnTC; Minneapolis (MN); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

HSA

Dental

Vision

PTO

403b retirement plan

Dependent care FSA

Life insurance

Job summary

Minnesota Adult & Teen Challenge is seeking a Denials Coordinator to manage, investigate, and resolve insurance claim denials across behavioral health services, ensuring accurate reimbursement. You will partner with Revenue Cycle, Clinical, Billing, Coding, and Authorization teams to improve denial outcomes and maintain audit-ready documentation using Credible and other systems.

Responsibilities include tracking denials, preparing appeals, posting payments, analyzing trends, and supporting

Qualifications

• Associate degree or equivalent combination of education and experience.
• 2–4 years in healthcare billing, AR, denial management or related finance.
• Understanding of adjudication, reimbursement methods, and denial causes.
• Knowledge of payer requirements, deadlines, and documentation standards.
• Ability to read EOBs, ERAs, and payer communications.
• Familiarity with ICD-10, CPT, HCPCS concepts and impact on claims.
• Experience with EHR, billing systems and revenue cycle software (Credible, Epic, Cerner).
• Proficient in Excel, denial tracking, dashboards, and data analysis.
• Strong analytical, organizational, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• At least 1 year of freedom from problematic substances.
• Able to meet Minnesota Statutes 245G.11 staff requirements.
• Comfort working in addiction-related services with MnTC values.
• Must complete required training and DHS background checks.

Responsibilities

• Manage insurance claim denials from identification through resolution.
• Review EOBs, remittance advice, and payer communications to identify denial causes.
• Research denied claims and gather documentation for reconsiderations/appeals.
• Prepare, submit, and monitor appeals within payer deadlines.
• Collaborate with billing, coding, clinical, utilization, and authorization teams.
• Maintain denial logs, documentation, and follow-up records.
• Post payments and adjustments per procedures.
• Monitor denial trends and identify recurring issues.
• Escalate systemic payer or process concerns to Revenue Cycle leadership.
• Assist with payer audits and records requests.
• Develop denial tracking reports, dashboards, and metrics.
• Support process improvements to reduce denials and improve cash collections.
• Maintain compliance with payer contracts, regulations, and policies.
• Participate in meetings, training, and continuous improvement.

Skills

Billing & denials

EHR/revenue cycle

Excel & dashboards

Attention to detail

Communication

Education

Associate degree in Healthcare Administration

Related field or experience

Tools

Credible

Epic

Cerner

Job description

Minnesota Adult & Teen Challenge is seeking a Denials Coordinator to manage, investigate, and resolve insurance claim denials across behavioral health services, ensuring accurate reimbursement. You will partner with Revenue Cycle, Clinical, Billing, Coding, and Authorization teams to improve denial outcomes and maintain audit-ready documentation using Credible and other systems.

Responsibilities include tracking denials, preparing appeals, posting payments, analyzing trends, and supporting