Remote Denali Lodge Operations Manager

Pursuit Collection; Alaska; Remote; USD 70,000 - 95,000; Full time

Benefits offered by this job

Join an inclusive, global team

Free access to Pursuit attractions

50% off for friends

Discounts on hotel stays, dining, and

Access to mental health resources

Job summary

Pursuit Collection is seeking an Operations Manager for Denali Backcountry Lodge. This full-time seasonal role starts in April 2027 and requires leadership across DBL and DBA operations, including Front Desk, Rooms, Naturalist, Housekeeping, and Custodial departments.

You will manage onboarding, training, scheduling, and budget-aligned staffing while delivering a high-quality guest experience. You will lead a remote lodge team, coordinate with the Hotel Manager, and ensure safety and brand

Qualifications

• Must have or be able to obtain TAPs (Alaska’s alcohol management) certificate.
• CPR and First Aid Certifications preferred; Wilderness Responder (WFR) or EMT preferred.
• Lift and carry up to 50 pounds regularly.
• Must be at least 21 years old with valid US driver’s license to operate company vehicle.

Responsibilities

• Lead day-to-day guest operations across Denali Backcountry Lodge (DBL) and Denali Backcountry Adventure (DBA).
• Provide hands‑on leadership and on‑floor coverage during peak periods and manager transitions.
• Develop and oversee onboarding and ongoing training for all guest service staff, including SOPs and tools.
• Coach Naturalist and Housekeeping leaders to align with brand standards and policies.
• Serve as primary liaison with suppliers and Hotel Manager to maintain service quality and compliance.
• Monitor scheduling, staffing plans, time-off requests, and payroll to align with budget and volume.
• Collaborate with management to improve operational efficiency and guest experience.
• Support activity development and programming with Front Desk and Housekeeping teams.
• Maintain clear communications across teams and leadership; provide status reports.

Skills

Leadership

Communication

Staff development

Problem solving

Safety awareness

Adaptability

Supervisory skills

Education

TAPs certificate

CPR and First Aid

Wilderness Responder (WFR) or EMT

Interpretive Guide certification

Tools

Computer software and databases

Job description

Pursuit Collection is seeking an Operations Manager for Denali Backcountry Lodge. This full-time seasonal role starts in April 2027 and requires leadership across DBL and DBA operations, including Front Desk, Rooms, Naturalist, Housekeeping, and Custodial departments.

You will manage onboarding, training, scheduling, and budget-aligned staffing while delivering a high-quality guest experience. You will lead a remote lodge team, coordinate with the Hotel Manager, and ensure safety and brand