Remote Datacenter Infrastructure Manager

Software People, Inc.; Miami (FL); A distancia; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

Software People, Inc. is seeking an IT Infrastructure Manager to lead the implementation, operation, and support of enterprise technology services across the organization.

You will oversee servers, networks, telephony, security appliances, and related business applications, ensuring reliability and performance. The role requires hands-on leadership, collaboration with cross-functional teams, and management of vendor relationships.

Formación

• Six years supporting enterprise-class technology systems.
• Six years of Microsoft operating systems experience.
• Three years of supervisory experience.
• Six years implementation and support of business technology systems.
• Experience with ERP, CRM, and HRIS applications.

Responsabilidades

• Provide leadership role in the implementation, operation and support of infrastructure services; including server, network and telephony devices and related applications
• Provide leadership for 2nd tier support for technology systems within the enterprise
• Lead recommendations for enhancing approaches for systems support services
• Develop and manage effective working relationships with other departments, groups and personnel within the organization and with vendors
• Analyze performance of technology systems and take action to correct deficiencies
• Participate in the development and implementation of processes that improve efficiency and enhance productivity
• Review workload and staffing requirements, make recommendations regarding employment, promotions, salary adjustments, and termination
• Direct staff and the activity of others during the testing, monitoring and installation of new systems and major system releases
• Perform employee counseling and work performance evaluations as required
• Provide a minimum of weekly status report update for current projects
• Manage, control, direct, and supervise assigned direct reports, including general leadership, planning, organizing, and reviewing
• Meet professional obligations through efficient work habits such as, meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrate respect for others
• Lead responsibilities for infrastructure and IT services across the organization

Conocimientos

Leadership

Project management

Vendor management

Networking

Windows Server

IIS

ERP/CRM/HRIS familiarity

Educación

Bachelor's Degree in Computer Science or Information Systems

Herramientas

IIS configuration

Active Directory

Descripción del empleo

Software People, Inc. is seeking an IT Infrastructure Manager to lead the implementation, operation, and support of enterprise technology services across the organization.

You will oversee servers, networks, telephony, security appliances, and related business applications, ensuring reliability and performance. The role requires hands-on leadership, collaboration with cross-functional teams, and management of vendor relationships.