Remote Data Entry Specialist & Customer Support

World Web Works

Town of Florida (NY)

Remote

USD 32,000 - 52,000

Full time

14 days+

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Job summary

World Web Works is seeking a detail-oriented Data Entry Clerk for remote work from home. You will enter customer and account data from source documents, ensure accuracy, and maintain timely processing of records.

You will review data for deficiencies, respond to inquiries, generate reports, and help keep information confidential while collaborating with colleagues and supporting service standards. Experience with MS Office and data-entry tools is beneficial, and prior QA or data-cleaning

Qualifications

Entering customer and account data from source documents within time limits.
Reviewing data for deficiencies or errors and correcting incompatibilities.
Maintaining a professional attitude toward customers at all times.
Responding to customer inquiries and coordinating with colleagues.
Generating reports and backing up data.

Responsibilities

Enter customer and account data from source documents with accuracy and timeliness.
Review data for deficiencies or errors and correct inconsistencies when possible.
Respond to inquiries and communicate with customers through various channels.
Maintain records of customer interactions and transactions.
Assist in generating reports and storing completed work in designated locations.