Remote Data Entry & Customer Service Specialist

World Web Works; Baltimore (MD); Remote; USD 32,000 - 42,000; Full time

Job summary

World Web Works in Baltimore, MD is seeking a detail-oriented data entry professional for remote, work-from-home opportunities. You will enter customer and account data from source documents within time limits.

Responsibilities include verifying accuracy, maintaining confidentiality, responding to inquiries, and generating reports. You will interact with customers through various channels and help resolve issues with professionalism.

Responsibilities

• Entering customer and account data from source documents within time limits.
• Compiling, verifying accuracy and sorting information to prepare source data for computer entry.
• Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output.
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.

Job description

World Web Works in Baltimore, MD is seeking a detail-oriented data entry professional for remote, work-from-home opportunities. You will enter customer and account data from source documents within time limits.

Responsibilities include verifying accuracy, maintaining confidentiality, responding to inquiries, and generating reports. You will interact with customers through various channels and help resolve issues with professionalism.