Remote Data Entry Clerk - Path to IT/Help Desk

Workoo Technologies; Buffalo (NY); Remote; USD 22,730 - 32,373; Part time

Job summary

An established technology company is looking for a Part Time Data Entry Clerk for a remote position. This role offers flexibility in hours and involves entering data related to customer technical assistance requests. The ideal applicant should have exceptional typing skills and attention to detail. No prior experience is required, although individuals with experience in IT Help Desk or customer service are encouraged to apply. This position provides an opportunity for career growth into IT or customer service roles.

Qualifications

• No prior experience required, but previous IT Help Desk ticket experience is preferred.
• Experience in online customer service for a technology company is advantageous.
• Ideal candidates should have the ability to multitask and stay organized.

Responsibilities

• Receive requests for technical assistance from customers.
• Open requests and submit them into the ticketing system.
• Email responses to customers to provide updates and ensure satisfaction.

Skills

Exceptional typing skills

Attention to detail

Comfortable working on a computer

Job description

An established technology company is looking for a Part Time Data Entry Clerk for a remote position. This role offers flexibility in hours and involves entering data related to customer technical assistance requests. The ideal applicant should have exceptional typing skills and attention to detail. No prior experience is required, although individuals with experience in IT Help Desk or customer service are encouraged to apply. This position provides an opportunity for career growth into IT or customer service roles.