Part Time Data Entry Clerk - Remote

Workoo Technologies; Buffalo (NY); Remote; USD 22,730 - 32,373; Part time

Job summary

An established technology company is looking for a Part Time Data Entry Clerk for a remote position. This role offers flexibility in hours and involves entering data related to customer technical assistance requests. The ideal applicant should have exceptional typing skills and attention to detail. No prior experience is required, although individuals with experience in IT Help Desk or customer service are encouraged to apply. This position provides an opportunity for career growth into IT or customer service roles.

Qualifications

• No prior experience required, but previous IT Help Desk ticket experience is preferred.
• Experience in online customer service for a technology company is advantageous.
• Ideal candidates should have the ability to multitask and stay organized.

Responsibilities

• Receive requests for technical assistance from customers.
• Open requests and submit them into the ticketing system.
• Email responses to customers to provide updates and ensure satisfaction.

Skills

Exceptional typing skills

Attention to detail

Comfortable working on a computer

Job description

About the job Part Time Data Entry Clerk - Remote

An established company is currently hiring a remote data entry clerk. The position is part time, very flexible on hours, and is a permanent opportunity within the company. Starting pay is up to $20 per hour, depending on experience.

No prior experience is required, however, the ideal applicant will have previous I.T. Help Desk ticket experience or has worked online customer service for a technology company or busy online retailer. Applicants interested in this position must be comfortable working on the computer all day and have exceptional typing skills and an attention to detail. Individuals who are interested in finding a job opportunity that allows for career growth into an Information Technology or Customer Service Help Desk role are strongly encouraged to apply.

The Data Entry Clerk is responsible for receiving requests for technical assistance from customers. The data entry clerk is responsible for opening requests and submitting into the companys ticketing system for the Help Desk technicians to review. The data entry clerk will review each open ticket to see the outcome from the help desk (did they fix the problem or does it require a coordinated call to customer, etc.) The clerk then emails responses to customers to ensure they are provided with exceptional customer service and receive the updates. You must be organized and focused on each ticket being closed out quickly.