Part Time Data Entry Clerk - Remote

Workoo Technologies; El Paso (TX); Remote; USD 22,730 - 32,373; Part time

Job summary

An established company is seeking a Part Time Data Entry Clerk to work remotely. The position offers flexible hours and pays up to $20 per hour, depending on experience. The ideal candidate should have exceptional typing skills and attention to detail. Responsibilities include receiving customer requests for technical assistance, entering them into the ticketing system, and providing timely updates to customers. This job allows for growth into an IT or Customer Service role.

Qualifications

• Comfortable working on a computer all day.
• Strong communication skills necessary for customer interaction.
• No prior experience required, but related experience preferred.

Responsibilities

• Receive requests for technical assistance from customers.
• Open requests and submit into the company's ticketing system.
• Email responses to customers to provide updates on their requests.

Skills

Exceptional typing skills

Attention to detail

Job description

About the job Part Time Data Entry Clerk - Remote

An established company is currently hiring a remote data entry clerk. The position is part time, very flexible on hours, and is a permanent opportunity within the company. Starting pay is up to $20 per hour, depending on experience.

No prior experience is required, however, the ideal applicant will have previous I.T. Help Desk ticket experience or has worked online customer service for a technology company or busy online retailer. Applicants interested in this position must be comfortable working on the computer all day and have exceptional typing skills and an attention to detail. Individuals who are interested in finding a job opportunity that allows for career growth into an Information Technology or Customer Service Help Desk role are strongly encouraged to apply.

The Data Entry Clerk is responsible for receiving requests for technical assistance from customers. The data entry clerk is responsible for opening requests and submitting into the companys ticketing system for the Help Desk technicians to review. The data entry clerk will review each open ticket to see the outcome from the help desk (did they fix the problem or does it require a coordinated call to customer, etc.) The clerk then emails responses to customers to ensure they are provided with exceptional customer service and receive the updates. You must be organized and focused on each ticket being closed out quickly.