Remote D365 SCM Consultant — 24/7 On-Call

Itransition Group; United States; Remote; MXN 480,000 - 800,000; Full time

Benefits offered by this job

Competitive compensation

Career development

Flexible schedule

Medical expenses

English courses

Paid sick leave

Job summary

Itransition Group is seeking a Microsoft Dynamics 365 SCM Consultant to support, maintain, and improve supply chain solutions. This role blends business analysis, system configuration, production support, and enhancements in a dynamic enterprise environment.

The position is fully remote with a 24/7 on-call rotation, including evenings, nights, and weekends. You will collaborate with stakeholders and IT teams to deliver system improvements and end-user guidance.

Qualifications

• 3+ years of experience with Microsoft Dynamics 365 SCM.
• Good understanding of supply chain management business processes.
• Hands-on experience in configuring and customizing D365 SCM modules.
• Experience in analyzing and optimizing business processes.
• English proficiency at B2 level or higher.
• Willingness to participate in a 24/7 on-call support rotation, including evenings, nights, weekends, and public holidays.

Responsibilities

• Support and enhance existing Microsoft Dynamics 365 SCM solutions in production environments.
• Analyze business requirements and identify opportunities for process improvements and system optimization.
• Configure and customize D365 SCM modules according to evolving business needs.
• Investigate and resolve functional issues, incidents, and user requests.
• Perform root cause analysis and implement preventive measures to improve system stability and reliability.
• Collaborate with business stakeholders, developers, and other teams to deliver system improvements and resolve defects.
• Develop and maintain project and support documentation.
• Conduct knowledge-sharing sessions and provide guidance to end users when required.

Skills

D365 SCM

Supply chain knowledge

Configuration & customization

On-call support

English proficiency (B2+)

Job description

Itransition Group is seeking a Microsoft Dynamics 365 SCM Consultant to support, maintain, and improve supply chain solutions. This role blends business analysis, system configuration, production support, and enhancements in a dynamic enterprise environment.

The position is fully remote with a 24/7 on-call rotation, including evenings, nights, and weekends. You will collaborate with stakeholders and IT teams to deliver system improvements and end-user guidance.