Microsoft Dynamics 365 SCM Consultant

Itransition Group; United States; Remote; MXN 480,000 - 800,000; Full time

Benefits offered by this job

Competitive compensation

Career development

Flexible schedule

Medical expenses

English courses

Paid sick leave

Job summary

Itransition Group is seeking a Microsoft Dynamics 365 SCM Consultant to support, maintain, and improve supply chain solutions. This role blends business analysis, system configuration, production support, and enhancements in a dynamic enterprise environment.

The position is fully remote with a 24/7 on-call rotation, including evenings, nights, and weekends. You will collaborate with stakeholders and IT teams to deliver system improvements and end-user guidance.

Qualifications

• 3+ years of experience with Microsoft Dynamics 365 SCM.
• Good understanding of supply chain management business processes.
• Hands-on experience in configuring and customizing D365 SCM modules.
• Experience in analyzing and optimizing business processes.
• English proficiency at B2 level or higher.
• Willingness to participate in a 24/7 on-call support rotation, including evenings, nights, weekends, and public holidays.

Responsibilities

• Support and enhance existing Microsoft Dynamics 365 SCM solutions in production environments.
• Analyze business requirements and identify opportunities for process improvements and system optimization.
• Configure and customize D365 SCM modules according to evolving business needs.
• Investigate and resolve functional issues, incidents, and user requests.
• Perform root cause analysis and implement preventive measures to improve system stability and reliability.
• Collaborate with business stakeholders, developers, and other teams to deliver system improvements and resolve defects.
• Develop and maintain project and support documentation.
• Conduct knowledge-sharing sessions and provide guidance to end users when required.

Skills

D365 SCM

Supply chain knowledge

Configuration & customization

On-call support

English proficiency (B2+)

Job description

We are looking for a Microsoft Dynamics 365 SCM Consultant to support, maintain, and continuously improve existing Supply Chain Management solutions. The role combines business process analysis, system configuration, production support, and enhancement activities in a dynamic enterprise environment.

Important: This role involves participation in a 24/7 on-call support rotation. Scheduled support coverage may include evenings, nights, weekends, and public holidays. Fully remote.

Responsibilities

• Support and enhance existing Microsoft Dynamics 365 SCM solutions in production environments.
• Analyze business requirements and identify opportunities for process improvements and system optimization.
• Configure and customize D365 SCM modules according to evolving business needs.
• Investigate and resolve functional issues, incidents, and user requests.
• Perform root cause analysis and implement preventive measures to improve system stability and reliability.
• Collaborate with business stakeholders, developers, and other teams to deliver system improvements and resolve defects.
• Develop and maintain project and support documentation.
• Conduct knowledge-sharing sessions and provide guidance to end users when required.

Requirements:

• 3+ years of experience with Microsoft Dynamics 365 SCM.
• Good understanding of supply chain management business processes.
• Hands‑on experience in configuring and customizing D365 SCM modules.
• Experience in analyzing and optimizing business processes.
• English proficiency at B2 level or higher.
• Willingness to participate in a 24/7 on-call support rotation, including evening, night, weekend, and public holiday coverage.

Additional:

• Microsoft Dynamics 365 certification.
• Experience with other ERP systems.

About us:

Since entering the software development market in 1998, Itransition has been guiding businesses toward more effective operations, services, and products with tailored software solutions.

We believe that the future is digital! We’re a global software engineering company born in East Europe making success stories for over 25 years.

Commitment, Excellence, Passion, and Clarity drive us!

We offer:

• Projects for such clients as PayPal, Wargaming, Xerox, Philips, Adidas and Toyota
• Competitive compensation that depends on your qualification and skills
• Career development system with clear skill qualifications
• Flexible working hours aligned to your schedule
• Compensation for medical expenses
• English courses online
• 5 days of paid sick leave per year with no obligation to submit a sick‑leave certificate