Remote Customer Support Specialist - Entry Level & Growth

AO Globe Life; Fredericksburg (TX); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Remote work

Flexible hours

Scheduled consultations

Training & development

Renewal-based income

Collaborative culture

Career growth

Job summary

AO Globe Life is expanding its Remote Customer Service & Client Support Specialists role to help individuals and families across the United States access essential benefit programs from home. This remote-first position is designed for professionals who value meaningful work, flexibility, and long-term career development.

You will conduct virtual consultations, guide clients through benefit options, maintain records, and build lasting relationships while benefiting from training, a supportive

Qualifications

• Authorized to work in the United States.
• Windows-based laptop or desktop with webcam access.
• Reliable high-speed internet connection.

Responsibilities

• Conduct scheduled virtual consultations to understand client needs
• Guide clients through available benefit options and enrollment steps
• Maintain accurate client records and manage follow-up communication
• Deliver professional, client-focused support throughout the process
• Build long-term relationships through consistent service and trust
• Participate in ongoing training, development programs, and team meetings

Skills

Strong communication

Independent work

Remote/workflow organization

Zoom proficiency

Customer service experience

Tools

Zoom

Cloud-based tools

Job description

AO Globe Life is expanding its Remote Customer Service & Client Support Specialists role to help individuals and families across the United States access essential benefit programs from home. This remote-first position is designed for professionals who value meaningful work, flexibility, and long-term career development.

You will conduct virtual consultations, guide clients through benefit options, maintain records, and build lasting relationships while benefiting from training, a supportive