Remote Customer Support & Loan Services Rep

School Result; United States; Remote; USD 27,552 - 34,440; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off (vacation, sick leave, holidays)

Paid training and ongoing professional development

Monthly performance bonuses

Job summary

School Result is seeking a Remote Customer Service Representative in the United States. This role involves delivering high-quality support to customers, assisting with loan applications, and resolving inquiries through various channels. Candidates should have a high school diploma and 1–2 years of customer service experience, preferably in financial services. The position offers a pay range of $20–$25/hour and includes health benefits, paid time off, and opportunities for professional development in a structured remote environment.

Qualifications

• 1–2 years of customer service experience, preferably in financial services or call center.
• Professionalism, integrity, and attention to detail are required.
• Ability to manage multiple priorities in a structured remote environment.

Responsibilities

• Provide timely support via phone, email, and digital channels.
• Assist with loan applications, account inquiries, and payment processing.
• Resolve customer concerns and elevate complex matters when necessary.

Skills

Customer service experience

Strong verbal and written communication

Proficiency with CRM platforms

Ability to manage multiple priorities

Education

High school diploma or equivalent

Tools

Microsoft Office applications

Job description

School Result is seeking a Remote Customer Service Representative in the United States. This role involves delivering high-quality support to customers, assisting with loan applications, and resolving inquiries through various channels. Candidates should have a high school diploma and 1–2 years of customer service experience, preferably in financial services. The position offers a pay range of $20–$25/hour and includes health benefits, paid time off, and opportunities for professional development in a structured remote environment.