Remote Customer Support Coordinator — Growth & Impact

Aisles & Abroad; Illinois City (IL); On-site; USD 45,000 - 75,000; Full time

Job summary

Aisles & Abroad is hiring a Customer Support Coordinator for a remote role in the United States. The position focuses on delivering excellent client experiences through clear communication, organized processes, and proactive support.

The ideal candidate is detail-oriented, self-directed, and comfortable using digital tools to manage inquiries, schedule services, and maintain client records. Remote, full-time, with opportunities for growth.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Comfortable using online systems and customer support tools.
• Ability to manage multiple tasks in a remote environment.
• Customer service or administrative experience preferred.
• Reliable internet access and ability to work remotely.

Responsibilities

• Respond to client inquiries and provide timely, professional support.
• Assist with coordinating scheduling, reservations, and service requests.
• Maintain accurate client records and support documentation in internal systems.
• Communicate with clients via email, phone, and online platforms.
• Track and follow up on open requests to ensure resolution.
• Review service details and confirmations for accuracy.
• Provide general administrative and customer support.
• Collaborate with internal teams to ensure a smooth client experience.

Skills

Communication skills

Organizational skills

Remote work tools

Multitasking

Customer service

Administrative support

Tools

CRM systems

Email platforms

Scheduling tools

Job description

Aisles & Abroad is hiring a Customer Support Coordinator for a remote role in the United States. The position focuses on delivering excellent client experiences through clear communication, organized processes, and proactive support.

The ideal candidate is detail-oriented, self-directed, and comfortable using digital tools to manage inquiries, schedule services, and maintain client records. Remote, full-time, with opportunities for growth.