Remote Customer Success Associate - Entry Level

AO Globe Life; United States; Hybrid; USD 37,000 - 48,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Entry-level role

Onboarding program

Bonuses and incentives

Professional development

Career growth

Collaborative team

Job summary

AO Globe Life is hiring a Customer Success Associate to join a fully remote, entry-level team. You will meet with clients virtually, support them with benefit information, and build positive relationships while learning our processes.

No prior experience is required; we offer structured onboarding, guided training, and ongoing support to help you develop communication and customer service skills in a flexible, growth-oriented environment.

Qualifications

• Must be legally authorized to work in the United States.
• Reliable internet connection.
• Access to a computer or laptop.
• Strong communication and interpersonal skills.
• Positive attitude and willingness to learn.
• Ability to work independently in a remote environment.

Responsibilities

• Meet with clients through scheduled virtual appointments.
• Build and maintain positive client relationships.
• Assist clients with benefit information and available service options.
• Respond to client questions and provide professional support.
• Maintain accurate client records and complete follow-up as needed.
• Collaborate with team members to achieve individual and team goals.

Skills

Communication skills

Interpersonal skills

Customer service experience

Job description

AO Globe Life is hiring a Customer Success Associate to join a fully remote, entry-level team. You will meet with clients virtually, support them with benefit information, and build positive relationships while learning our processes.

No prior experience is required; we offer structured onboarding, guided training, and ongoing support to help you develop communication and customer service skills in a flexible, growth-oriented environment.