Remote Customer Success Associate - Growth & Onboarding

AO Globe Life; United States; Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

100% Remote Work

Flexible Schedule

Structured Onboarding

Bonuses & Incentives

Career Growth

Job summary

AO Globe Life is hiring an Entry-Level Customer Success Representative in a fully remote role. No prior experience is required, with structured onboarding, guided training, and ongoing support to help you grow in a client-focused environment.

You will meet with clients virtually, respond to inquiries, guide enrollment, and build lasting relationships while maintaining accurate records and collaborating with teammates to achieve goals.

Qualifications

• No prior experience required; onboarding and training provided.
• Remote onboarding and ongoing support to build skills.
• Must be legally authorized to work in the United States.

Responsibilities

• Meet with clients through scheduled virtual appointments.
• Provide professional support and respond to client inquiries.
• Guide clients through benefit options and enrollment processes.
• Build and maintain strong client relationships.
• Follow up with clients to ensure a positive customer experience.
• Maintain accurate records and documentation.
• Collaborate with team members to achieve individual and team goals.

Skills

Communication skills

Interpersonal skills

Remote work

Customer service

Job description

AO Globe Life is hiring an Entry-Level Customer Success Representative in a fully remote role. No prior experience is required, with structured onboarding, guided training, and ongoing support to help you grow in a client-focused environment.

You will meet with clients virtually, respond to inquiries, guide enrollment, and build lasting relationships while maintaining accurate records and collaborating with teammates to achieve goals.