Remote Customer Services Project Manager - Data Centers

Siemens Mobility; Wendell (NC); Remote; USD 91,000 - 157,000; Full time

Job summary

Siemens Mobility is seeking a Customer Services (CS) Project Manager to join our Data Centers team. This remote role is based in Wendell, NC, and involves leading projects from inception through closeout in a matrix organization with diverse stakeholders.

You will coordinate engineering, field personnel, vendors, and customers to meet safety, budget, schedule, quality, and performance goals; manage risks and changes; and ensure effective communication across all levels.

Qualifications

• Bachelor’s Degree or equivalent combination of education and experience.
• 7+ years of direct service project management experience.
• 7+ years of written and verbal communication skills, to present complex issues to multi-level audiences and effectively communicate progress, status and issues to internal and external Customers.
• Applicants must be authorized for employment in the U.S. without the need for employer sponsored work authorization now or in the future.

Responsibilities

• Manage projects from inception to completion, ensuring safety, budget, schedule, quality, and performance objectives are met.
• Communicate effectively with team members, stakeholders, and management, providing regular updates and managing customer expectations throughout the project lifecycle.
• Identify, assign, and manage project resources, including engineering, field personnel, vendors, and 3rd-party services.
• Proactively identify project risks, develop mitigation strategies, and monitor/control 3rd-party vendors to ensure contract adherence.
• Track project budget, schedule completion, and perform monthly revenue forecasting.
• Review and understand contractual obligations, manage change orders, and participate in vendor negotiations.
• Develop project execution plans like quality & testing plans, schedules, and risk registers; implement recovery plans to address performance issues.
• Collaborate with internal/external teams and clients to develop site schedules, maintain client relationships, and provide Lessons Learned feedback to improve project offerings.

Skills

Project management

Communication

Leadership

Cross-functional teams

Risk management

Budgeting/Forecasting

Contract management

Stakeholder management

Scheduling

Education

Bachelor’s degree

Tools

MS Project

Job description

Siemens Mobility is seeking a Customer Services (CS) Project Manager to join our Data Centers team. This remote role is based in Wendell, NC, and involves leading projects from inception through closeout in a matrix organization with diverse stakeholders.

You will coordinate engineering, field personnel, vendors, and customers to meet safety, budget, schedule, quality, and performance goals; manage risks and changes; and ensure effective communication across all levels.