Customer Service Project Manager – Data Centers

Siemens Mobility

Wendell (NC)

Remote

USD 91,000 - 157,000

Full time

9 hours ago

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Job summary

Siemens Mobility is seeking a Customer Services (CS) Project Manager to join our Data Centers team. This remote role is based in Wendell, NC, and involves leading projects from inception through closeout in a matrix organization with diverse stakeholders.

You will coordinate engineering, field personnel, vendors, and customers to meet safety, budget, schedule, quality, and performance goals; manage risks and changes; and ensure effective communication across all levels.

Qualifications

Bachelor’s Degree or equivalent combination of education and experience.
7+ years of direct service project management experience.
7+ years of written and verbal communication skills, to present complex issues to multi-level audiences and effectively communicate progress, status and issues to internal and external Customers.
Applicants must be authorized for employment in the U.S. without the need for employer sponsored work authorization now or in the future.

Responsibilities

Manage projects from inception to completion, ensuring safety, budget, schedule, quality, and performance objectives are met.
Communicate effectively with team members, stakeholders, and management, providing regular updates and managing customer expectations throughout the project lifecycle.
Identify, assign, and manage project resources, including engineering, field personnel, vendors, and 3rd-party services.
Proactively identify project risks, develop mitigation strategies, and monitor/control 3rd-party vendors to ensure contract adherence.
Track project budget, schedule completion, and perform monthly revenue forecasting.
Review and understand contractual obligations, manage change orders, and participate in vendor negotiations.
Develop project execution plans like quality & testing plans, schedules, and risk registers; implement recovery plans to address performance issues.
Collaborate with internal/external teams and clients to develop site schedules, maintain client relationships, and provide Lessons Learned feedback to improve project offerings.

Skills

Project management

Communication

Leadership

Cross-functional teams

Risk management

Budgeting/Forecasting

Contract management

Stakeholder management

Scheduling

Education

Bachelor’s degree

Tools

MS Project

Job description

Job ID

524096

Posted since

28-Sep-2026

Organization

Smart Infrastructure

Field of work

Project Management

Company

Experienced Professional

Job type

Full-time

Remote only

Employment type

Permanent

United States of America

At Siemens, we live and foster an ownership culture, in which every employee takes personal responsibility for our company's success. We strive to transform the everyday for our customers, employees, and society by:

Trusting and empowering our leaders to act as owners, directing their teams, and innovating to succeed.
Communicating openly and honestly to learn from our failures and celebrate our successes.
Recognizing individual and team achievements frequently
Our focus on investment in our team members, offering a wide variety of internal and external development opportunities.
Our commitment to diversity, equity, and inclusion

Transform the everyday with us!

About Smart Infrastructure – Electrification and Automation:

The Electrification and Automation (EA) Business Unit offers the full range of energy distribution systems and solutions for all markets and through all sales channels. We provide reliable power distribution grids of today while investing into our Future Grids portfolio and applications to create the power distribution grid of the future. Our comprehensive portfolio meets the growing technical requirements of todays and tomorrow’s power grid!

Siemens Project Management Office (PMO) is looking for a Customer Services (CS) Project Manager to join our Data Centers team. This position is remote.

Role Description:

As a CS Project Manager, you will be responsible for the successful execution of projects, from project initiation through final closeout. You will work in a matrix style organization requiring excellent coordination skills and the ability to manage competing priorities. Headquartered in Wendell, NC, the EA PMO executes a diverse portfolio of projects, and this position will be focused on service solutions within our Customer Services business. This role comes with ample opportunities for growth, reflective of Siemens mission to empower people with a growth mindset. As a customer facing team, we keep customer satisfaction at the forefront as we manage large projects in a fast-paced environment.

Project Management:Manage projects from inception to completion,ensuring safety,budget,schedule,quality,and performance objectives are met.
Communication & Stakeholder Management:Communicate effectively with team members,stakeholders,and management,providing regular updates and managing customer expectations throughout the project lifecycle.
Resource Management:Identify,assign,and manage project resources,including engineering,field personnel,vendors,and 3rd-party services.
Risk Management:Proactively identify project risks,develop mitigation strategies,and monitor/control 3rd-party vendors to ensure contract adherence.
Financial Leadership:Track project budget,schedule completion,and perform monthly revenue forecasting.
Contract Management:Review and understand contractual obligations,manage change orders,and participate in vendor negotiations.
Quality & Process Improvement:Develop project execution plans like quality & testing plans,schedules,and risk registers.Implement recovery plans to address performance issues.
Collaboration & Relationship Building:Collaborate with internal/external teams and clients to develop site schedules,maintain client relationships,and provide "Lessons Learned" feedback to improve project offerings.

You’ll win us over by having the following qualifications:

Basic Qualifications:

Bachelor’s Degree or equivalent combination of education and experience.
7+ years of direct service project management experience.
7+ years of written and verbal communication skills, to present complex issues to multi-level audiences and effectively communicate progress, status and issues to internal and external Customers.
Applicants must be authorized for employment in the U.S. without the need for employer sponsored work authorization now or in the future.

Preferred Skills and Experience:

PMP certification – while not required immediately for this role, for those who do not have it already, obtaining PMP certification is required within 1 year of employment
Experience in specific industry related to service project e.g., field service, EPC projects, construction, energy, manufacturing
An understanding of medium and/or high voltage electrical equipment
An understanding of datacenter construction projects
Experience with MS Project or other relevant scheduling software
Strong leadership skills with experience in leading cross-functional project teams
Excellent written and verbal communication skills, to present complex issues to multi-level audiences and effectively communicate progress, status, and issues to internal and external Customers.

About Smart Infrastructure – Electrification and Automation:

Our Commitment to Diversity, Equity, and Inclusion:

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Learn more about our commitment to DEI here .

Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.

You’ll Benefit From

Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
The pay range for this position is $91,463 - $156,794 annually with a target incentive of 10% of the base salary. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.

Reasonable Accommodations

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodationfor disability form . If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

Application Deadline

This role will be posted for a minimum of five (5) days from the original posting date. The posting timeline may change based on applicant volume to ensure we attract and consider a strong and representative candidate pool.

California Privacy Notice

California residents have the right to receive additional notices about theirpersonal information. To learn more, click here .

Equal Employment Opportunity Statement

EEO is the Law

Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.

Reasonable Accommodations

Pay Transparency

Siemens follows Pay Transparency laws.

Application Deadline

California Privacy Notice

California residents have the right to receive additional notices about theirpersonal information. To learn more, click here .

Criminal History

Qualified applications with arrest or conviction records will be considered fomployment in accordance with applicable local and state laws.

Buffalo Grove , Illinois , United States of America

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