Remote Customer Service Specialist — Presentations & Growth

Spade Recruiting; Joliet (IL); Remote; USD 18,000 - 32,000; Full time

Benefits offered by this job

Comprehensive benefits package

100% remote work environment

Flexible scheduling options

Weekly pay with performance-based bonuses

Incentive programs including travel opportunities

Ongoing training and advancement opportunities

Job summary

A leading provider of supplemental benefits is looking for individuals to manage calls and presentations for members. The role emphasizes strong communication and customer service skills, with the option for 100% remote work. Ideal candidates will have a positive attitude, be able to work effectively in a team environment, and may have previous customer service or sales experience. The position offers a comprehensive benefits package, flexible scheduling, and opportunities for advancement.

Qualifications

• Strong verbal communication skills are essential.
• Positive attitude and professionalism required.
• Customer service or sales experience is an asset.

Responsibilities

• Handle inbound and outbound calls with members.
• Schedule and confirm virtual appointments.
• Conduct presentations for members requesting information.
• Assist with completing applications and documentation.
• Perform basic data entry and maintain accurate records.

Skills

Strong verbal communication skills

Excellent customer service

Positive attitude

Ability to interact effectively

Strong relationship-building skills

Customer service or sales experience

Ability to work well within a team

Job description

A leading provider of supplemental benefits is looking for individuals to manage calls and presentations for members. The role emphasizes strong communication and customer service skills, with the option for 100% remote work. Ideal candidates will have a positive attitude, be able to work effectively in a team environment, and may have previous customer service or sales experience. The position offers a comprehensive benefits package, flexible scheduling, and opportunities for advancement.