Remote Customer Service Specialist — Growth & PTO

CONVENANT ACADEMY; Macon (GA); Remote; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive wage

Generous paid-time off

Medical, dental, vision benefits

401k + company match

Continuing education allowance

Job summary

A K-12 educational institution is seeking a Remote Customer Service Professional to handle inquiries via phone, chat, and email. This full-time role allows you to work from home while providing exceptional service to clients. Ideal candidates will have excellent communication skills and previous customer service experience. Join us if you are passionate about supporting others and enjoy a collaborative environment with growth opportunities.

Qualifications

• Previous customer service experience, preferably in a remote setting.
• Proficient in using various computer programs and systems.
• Ability to work independently and in a team environment.

Responsibilities

• Respond to phone, chat, and email inquiries in a timely and professional manner.
• Provide accurate and helpful information to clients and tenants.
• Troubleshoot and resolve any customer service issues.

Skills

Excellent communication skills, both written and verbal

Strong problem-solving skills

Ability to multitask and prioritize tasks effectively

Education

High school diploma or equivalent

Job description

A K-12 educational institution is seeking a Remote Customer Service Professional to handle inquiries via phone, chat, and email. This full-time role allows you to work from home while providing exceptional service to clients. Ideal candidates will have excellent communication skills and previous customer service experience. Join us if you are passionate about supporting others and enjoy a collaborative environment with growth opportunities.