Remote Customer Service Specialist: Growth & Impact

Amaz Property Management USA; Alabaster (AL); Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Comprehensive training

Opportunities for career growth

Job summary

A leading property management company is seeking a Remote Customer Service Professional to join their team. This full-time role involves handling phone, chat, and email inquiries from clients and tenants. The ideal candidate will possess excellent communication skills, have previous customer service experience, and be capable of working independently from home. Comprehensive training and opportunities for career growth are provided, making it a perfect chance for those who excel in a customer service setting.

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience, preferably in a remote setting.
• Excellent communication skills, both written and verbal.
• Ability to multitask and prioritize tasks effectively.
• Strong problem-solving skills.

Responsibilities

• Respond to phone, chat, and email inquiries promptly.
• Provide accurate information to clients and tenants.
• Assist with general inquiries and maintenance requests.
• Troubleshoot customer service issues.
• Maintain high levels of customer satisfaction.

Skills

Customer service experience

Excellent communication skills

Problem-solving skills

Multitasking ability

Proficient in computer programs

Education

High school diploma or equivalent

Job description

A leading property management company is seeking a Remote Customer Service Professional to join their team. This full-time role involves handling phone, chat, and email inquiries from clients and tenants. The ideal candidate will possess excellent communication skills, have previous customer service experience, and be capable of working independently from home. Comprehensive training and opportunities for career growth are provided, making it a perfect chance for those who excel in a customer service setting.