Remote Customer Service Representative – Hotel Bookings

Wanderwell Collective; New York (NY); Remote; USD 21,000 - 30,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Training & support

Tools & resources

Performance-based pay

Travel perks

Job summary

Wanderwell Collective is seeking a Remote Customer Service Representative for hotel bookings. You will assist clients with research, reservations, and travel information, delivering friendly support in a fully remote role.

Ideal candidates will have strong communication skills, enjoy helping travelers, and be comfortable using online booking tools. Flexible scheduling is available, with part-time or full-time options and ongoing training and resources.

Qualifications

• Strong communication and customer service skills.
• Ability to work independently in a remote setting.
• Basic computer proficiency.
• Interest in travel and hospitality.

Responsibilities

• Assist clients with hotel research and booking.
• Provide accurate details on pricing, availability, and amenities.
• Respond to client inquiries via phone, email, and chat.
• Maintain organized client records.
• Participate in virtual training and team meetings.

Skills

Communication skills

Customer service

Remote work

Independent work

Job description

Job Title: Remote Customer Service Representative – Hotel Bookings

Location: Remote | United States

Schedule: Flexible (Part-Time or Full-Time)

About The Role

We are seeking motivated individuals to join our growing travel support team. In this role, you will assist clients with hotel reservations, provide travel-related information, and deliver excellent customer service in a fully remote environment.

Responsibilities

• Assist clients with hotel research and booking


• Provide accurate details on pricing, availability, and amenities


• Respond to client inquiries via phone, email, and chat


• Maintain organized client records


• Participate in virtual training and team meetings

Qualifications

• Strong communication and customer service skills


• Ability to work independently in a remote setting


• Basic computer proficiency


• Interest in travel and hospitality

What We Offer

• Remote work with flexible scheduling


• Training and ongoing support


• Access to travel industry tools and resources


• Performance-based earning potential


• Travel-related perks and discounts