Remote Customer Service Representative

Thrivas Staffing Agency; Jacksonville (FL); Remote; USD 30,000 - 40,000; Full time

Job summary

A leading staffing agency is hiring several Remote Customer Service Representatives in Jacksonville, Florida. This full-time position includes answering inbound calls, managing customer accounts, and providing assistance on various matters. Employees enjoy benefits like medical, dental, vision, 401k, and paid time off, while showcasing their communication skills and a willingness to help others.

Benefits

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid time off

Qualifications

• Must have a friendly personality and a true willingness to help people.
• Ability to clearly communicate over the phone.

Responsibilities

• Answer inbound calls from 3rd party customers.
• Accept payments, verify account information, and make updates.
• Inform customers of incentives or upgrades when appropriate.

Skills

Clear communication

Friendly personality

Willingness to help

Job description

Call center is currently hiring several Remote Customer Service Representatives. They are currently hiring for various full time shifts. Full time employees are provided with medical, dental, vision, 401k, and paid time off.

It is important that applicants interested in this position are able to clearly communicate over the phone. You must have a friendly personality and a true willingness to help people.

The customer service representative is responsible for answering inbound calls from 3rd party customers. You will be assigned to a specific account and provide customer service for a variety of matters. Accept payments, verify account information, and make updates or changes to account information such as billing or contact info. When appropriate you may also inform customers regarding incentives or upgrades that they are eligible for.