Remote Customer Service Representative

Freddie Mac; Atlanta (GA); Remote; USD 35,000 - 50,000; Full time

Job summary

Une opportunité dans une entreprise de services publics renommée, offrant un travail à distance au sein d'une équipe dynamique. Vous serez responsable de fournir un service client exceptionnel et de résoudre les demandes avec empathie. Rejoignez une organisation qui valorise le développement professionnel et l'équilibre travail-vie personnelle.

Benefits

Compensation compétitive

Formation et développement professionnel continus

Options de programmation flexibles

Qualifications

• Passion genuine pour aider et connecter avec les gens.
• Antécédents en service client appréciés mais non requis.
• Compétences organisationnelles et attention aux détails.

Responsibilities

• Offrir un support client exceptionnel comme voix de la marque.
• Assurer la satisfaction client par la résolution de problèmes.
• Contribuer à une atmosphère d'équipe positive.

Skills

Communication verbale et écrite

Multitâche

Résolution de problèmes

Empathie

Patience

Job description

Employer Industry: Customer Service

Why consider this job opportunity:
- Competitive compensation
- Opportunity for extensive training and ongoing professional development
- Flexible scheduling options to accommodate work-life balance
- Work remotely from the comfort of your home or preferred location
- Join a diverse and energetic team that values your talents

What to Expect (Job Responsibilities):
- Serve as the voice of the brand, providing exceptional customer support
- Ensure customer satisfaction by addressing inquiries and resolving issues
- Multitask and problem-solve effectively in a fast-paced environment
- Demonstrate empathy and patience while handling diverse customer needs
- Contribute to a positive team atmosphere and support colleagues as needed

What is Required (Qualifications):
- Genuine passion for helping and connecting with people
- Outstanding verbal and written communication skills
- Ability to multitask and problem-solve in a fast-paced environment
- Empathy and patience to handle diverse customer needs
- Previous customer service experience is a plus, but not required

How to Stand Out (Preferred Qualifications):
- Experience in a customer service role
- Familiarity with remote work tools and technology
- Strong organizational skills and attention to detail
- Ability to thrive in a dynamic and evolving environment
- Willingness to learn and adapt to new processes

#CustomerService #RemoteWork #CareerOpportunity #TrainingProvided #FlexibleScheduling

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