Remote | Customer Service Booking Coordinator | Entry Level

Aisles & Abroad; Columbia (MD); Remote; USD 25,000 - 75,000; Full time

Benefits offered by this job

Flexible remote work environment

Onboarding and ongoing support

Growth opportunities

Collaborative team environment

Job summary

Aisles & Abroad is seeking a reliable Customer Service Booking Coordinator to support clients with scheduling and reservation needs in a fully remote role. You will coordinate bookings, gather information, and confirm details to ensure a smooth process.

Ideal candidates are organized, responsive, and able to work independently in a remote setting. Proficiency with email, scheduling tools, and online platforms is expected, with opportunities for growth within a supportive team.

Qualifications

• Strong organizational and time management skills.
• Clear and professional communication abilities.
• Ability to work independently in a remote setting.
• Detail-oriented with the ability to manage multiple tasks.
• Comfortable using email, scheduling tools, and online platforms.

Responsibilities

• Coordinate client booking requests, schedules, and reservation details.
• Communicate with clients to gather necessary information and preferences.
• Review and confirm booking details for accuracy and completeness.
• Provide timely updates, confirmations, and follow-ups.
• Maintain organized records of client interactions and bookings.
• Support a seamless experience from initial request through final confirmation.

Skills

Organizational skills

Time management

Clear communication

Remote work

Multitasking

Tools

Email tools

Scheduling tools

Job description

Position Overview

We are seeking a reliable and detail-oriented Customer Service Booking Coordinator to support clients with scheduling and reservation needs. This role focuses on managing booking requests, organizing details, and ensuring a smooth and efficient coordination process.

This is a fully remote position ideal for individuals who are organized, responsive, and enjoy working in a client-focused environment.

Key Responsibilities

• Coordinate client booking requests, schedules, and reservation details
• Communicate with clients to gather necessary information and preferences
• Review and confirm booking details for accuracy and completeness
• Provide timely updates, confirmations, and follow-ups
• Maintain organized records of client interactions and bookings
• Support a seamless experience from initial request through final confirmation

Qualifications:

• Strong organizational and time management skills
• Clear and professional communication abilities
• Ability to work independently in a remote setting
• Detail-oriented with the ability to manage multiple tasks
• Comfortable using email, scheduling tools, and online platforms

Preferred (Not Required)

• Experience in customer service, coordination, or administrative support
• Interest in travel, hospitality, or event-related services

What We Offer

• Flexible remote work environment
• Step-by-step onboarding and ongoing support
• Opportunities for growth and advancement based on performance
• Supportive and collaborative team environment

$25,000 - $75,000 a year

Work Environment

This is a remote role requiring a reliable internet connection and the ability to stay organized and self-directed in a virtual workspace.