Remote Customer Service & Billing Associate

SysTechCare Support; United States; Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive base salary

Health, dental, and vision insurance

Paid time off

Retirement savings plan

Employee discounts

Career growth opportunities

Job summary

A customer support service provider is looking for Remote Customer Service Account Associates. You will assist T-Mobile customers with account inquiries and provide exceptional service in a remote setting. Ideal candidates possess strong communication skills, patience, and a problem-solving aptitude. This full-time role offers flexible hours and numerous benefits including competitive salary and insurance coverage.

Qualifications

• 1 year of customer service experience, preferably in call center or remote support.
• Experience in telecommunications or subscription services is a plus.

Responsibilities

• Handle incoming customer inquiries and provide resolutions.
• Update accounts and document interactions in the CRM system.
• Promote T-Mobile products to enhance customer value.

Skills

Excellent communication skills

Patience and empathy

Problem-solving skills

Detail-oriented

Computer proficiency

Ability to work independently

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

CRM tools

Job description

A customer support service provider is looking for Remote Customer Service Account Associates. You will assist T-Mobile customers with account inquiries and provide exceptional service in a remote setting. Ideal candidates possess strong communication skills, patience, and a problem-solving aptitude. This full-time role offers flexible hours and numerous benefits including competitive salary and insurance coverage.