Remote Customer Service Agent

Remote Career; Boca Raton (FL); Remote; USD 32,000 - 52,000; Part time

Job summary

A travel and customer service company is seeking a Remote Customer Service Agent to research and create exceptional travel itineraries for clients. Candidates must be at least 18 and authorized to work in the US. Strong communication and sales skills are crucial, along with personal travel experience being a plus. This role allows for flexible part-time or full-time work, with online tools being necessary for client interactions.

Qualifications

• Must be at least 18 years of age and authorized to work in the US.
• Strong sales background and effective communication skills are essential.
• Having a smartphone with internet access is necessary.
• Must have a smartphone with internet access; laptop recommended but not required.
• Personal travel experience is advantageous but not mandatory.

Responsibilities

• Research, create, and execute travel itineraries for clients.
• Review individual needs and budgets for travel planning.
• Monitor travel restrictions and communicate effectively with clients.
• Attend webinars with vendors to specialize in destinations.
• Monitor travel restrictions and communicate changes to clients.
• Create promotional materials and network with tour operators to offer packages.
• Communicate with clients before and after travel and handle issues that arise.

Skills

Effective communication

Sales background

Networking

Smartphone with internet access

Job description

About the job Remote Customer Service Agent

Travel Agents are responsible for creating and booking travel itineraries for clients. The most successful Travel Agents are able to use networking and marketing to establish connections with their clients. Some general responsibilities could include:

We are looking for true Entrepreneurs!

Responsibilities

• Research, Create, and Execute exceptional itineraries for clients
• Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs
• Complete ongoing training to earn and maintain certification to book travel
• Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations
• Review budgets, and plan trips according to clients budget constraints
• Create promotional materials to utilize
• Monitor restrictions on travel that come and go
• Effectively communicate with clients pre/post travel
• Handle issues that may arise during the bookings and/or travel for clients
• Network with tour operators regarding packages that you can possibly offer to clients
• Part Time or Full time

Requirements

• Must be at least 18 years of age, and be authorized to work within the US.
• Must be able to effectively communicate with clients (strong sales background a plus)
• Must have a smartphone with internet access, laptop recommend but not required
• Personal travel experience is a huge plus, however not required
• Previous experience in customer service or hospitality also a plus, but not required