Remote Travel Agent

Magical Destinations Travel; Douglasville (GA); Remote; USD 32,000 - 52,000; Full time

Job summary

Magical Destinations Travel is seeking a Remote Travel Agent to join our family-operated team. You will handle inbound requests via phone and email, arrange bookings for business and leisure travelers, and provide outstanding customer service. Training and certifications are provided, no prior experience required.

You will sell packages, tours, events, and work with travel partners to ensure smooth itineraries while maintaining client files and staying current with industry policies.

Qualifications

• Smartphone with reliable internet access.
• Laptop or desktop with reliable internet access.

Responsibilities

• Prepare, plan and execute travel sales across airlines, car rental, cruises, hotels, and tickets/events.
• Provide exceptional customer service to clients.
• Maintain relationships with travel partners and vendors.
• Work well in a group/team setting.
• Stay up to date on the travel industry and policies.
• Collect and enter data into our software and maintain client files.
• Complete required certification within a timely manner.
• Complete ongoing training with our company and travel partners.

Skills

Customer service

Travel sales

Data entry

Teamwork

Booking software

CRM software

Tools

Booking software

CRM software

Job description

Our company is family owned and operated! We truly strive to keep an upbeat and positive environment.

Our company is looking for Remote Travel Agent! As a Travel Agent, you are responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. smart phone, email, etc.).

You are the primary point of contact for the client and will be responsible for handling all booking needs for travelers, both business and leisure, while providing exceptional customer service to exceed clients' expectations. In addition, you have access to sell package options, tours, event ticket and more. No experience required as all training and certifications are provided.

Responsibilities

• Prepare, plan and execute travel sales (including but not limited to airline, car rental, cruises, hotels, and ticket/events)
• Provide exceptional customer service to clients
• Maintain relationships with travel partners and vendors
• Work well in a group/team setting
• Stay up to date on the travel industry and policies
• Collect and enter data into our software and maintain client files
• Complete required certification within a timely manner
• Complete ongoing training with our company and travel partners

Qualifications

• Must have a smartphone with reliable internet access
• Laptop or desktop computer (highly recommend, however, not required) with reliable internet access