Remote Customer Service & Admin Assistant (Entry-Level)

HRS Talent Solutions; Lakeland (FL); On-site; USD 41,000 - 52,000; Full time

Job summary

HRS Talent Solutions seeks a Customer Service & Administrative Office Assistant to provide frontline remote support. This entry-level role blends customer service with administrative tasks, data entry, and online workflow coordination, with training provided.

Ideal candidates are organized, detail-oriented, able to follow written instructions, and comfortable handling confidential information. Flexible part-time or full-time scheduling is available in a remote setting.

Qualifications

• Basic computer-based task handling required.
• Ability to follow written instructions.
• Comfort with data entry and online forms.

Responsibilities

• Reviewing customer, participant, or project related information for accuracy and completeness.
• Supporting customer service and client feedback projects by organizing responses, comments, and submitted details.
• Reading written instructions carefully and completing assigned tasks according to provided guidelines.
• Entering information into online forms, templates, spreadsheets, or tracking sheets.
• Reviewing names, dates, contact details, submitted answers, and other information for accuracy.
• Helping organize feedback from surveys, service evaluations, product reviews, and client related projects.
• Providing structured feedback to support client projects and research assignments.
• Participating in guided client evaluations and completing form based assessments.
• Recording reactions, preferences, observations, and responses clearly and accurately.
• Researching company websites, checking business information online, and verifying whether details are current.
• Supporting routine office related processes through accurate and consistent task completion.
• Communicating clearly in writing when completing forms, notes, feedback, or project related responses.

Skills

Attention to detail

Written communication

Organization

Independent work

Customer service mindset

Tools

Email clients

Online forms

Spreadsheets

Job description

HRS Talent Solutions seeks a Customer Service & Administrative Office Assistant to provide frontline remote support. This entry-level role blends customer service with administrative tasks, data entry, and online workflow coordination, with training provided.

Ideal candidates are organized, detail-oriented, able to follow written instructions, and comfortable handling confidential information. Flexible part-time or full-time scheduling is available in a remote setting.