Remote Customer Order Management Coordinator

UNFI; Providence (RI); Remote; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Competitive 401(k)

Flexible PTO or Competitive PTO plan

Mentorship program / developmental opportunities

Job summary

UNFI is seeking a Customer Order Management Services Level I representative to manage customer orders and provide first-class service. This remote role requires collaboration with internal departments to ensure accurate order processing while delivering exceptional customer support via email and telephone.

The ideal candidate should have an associate degree and proficiency in Microsoft Office applications, alongside product knowledge related to UNFI. The position offers opportunities for professional growth and flexible working arrangements.

Qualifications

• 1-2 years of relevant work experience preferred.
• Strong understanding of industry terms related to UNFI.

Responsibilities

• Manage customer orders accurately and timely.
• Follow procedures for capturing orders and risk management.
• Communicate with customers regarding order activities.
• Resolve operational issues to ensure high customer service levels.

Skills

Proficiency in Microsoft Office applications

Product knowledge related to UNFI

Good judgment

Education

Associate degree in business management or related field

Job description

UNFI is seeking a Customer Order Management Services Level I representative to manage customer orders and provide first-class service. This remote role requires collaboration with internal departments to ensure accurate order processing while delivering exceptional customer support via email and telephone.

The ideal candidate should have an associate degree and proficiency in Microsoft Office applications, alongside product knowledge related to UNFI. The position offers opportunities for professional growth and flexible working arrangements.