Remote Customer Onboarding TAM - Cybersecurity

ApplyMint

United States

Remote

USD 86,000 - 135,000

Full time

14 days+
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Benefits offered by this job

Market leader in compensation
Comprehensive wellness programs
Paid parental and adoption leaves
Professional development opportunities

Job summary

CrowdStrike, a leader in cybersecurity, is looking for a Customer Onboarding Technical Account Manager to engage with customers post-sale and lead them through integration. You will be responsible for onboarding new customers and ensuring their long-term success.

The ideal candidate has a Bachelor's Degree, experience with Windows Server, outstanding communication skills, and a commitment to customer success. This role offers competitive salary, bonuses, and a comprehensive benefits package.

Qualifications

  • Bachelor's Degree or equivalent experience.
  • Professional fluency with the English language.
  • Experience working with Windows Server Operating Systems.
  • Knowledge of enterprise web technologies and security.
  • Excellent customer service skills.

Responsibilities

  • Onboard new Mid-Market CrowdStrike Premium Support Customers.
  • Work with customers to identify and deliver success criteria.
  • Provide project leadership for new customer implementations.
  • Identify opportunities for process improvement.
  • Engage with customers at all levels of their organization.

Skills

Customer service skills
Problem-solving skills
Communication skills
Technical credibility
Collaborative attitude

Education

Bachelor's Degree or equivalent experience

Tools

Windows Server Operating Systems
AI technologies

Job description

CrowdStrike, a leader in cybersecurity, is looking for a Customer Onboarding Technical Account Manager to engage with customers post-sale and lead them through integration. You will be responsible for onboarding new customers and ensuring their long-term success.

The ideal candidate has a Bachelor's Degree, experience with Windows Server, outstanding communication skills, and a commitment to customer success. This role offers competitive salary, bonuses, and a comprehensive benefits package.

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