Remote Customer Logistics & Operations Leader

Ryder System, Inc.; Springfield (IL); Remote; USD 70,000 - 75,000; Full time

Benefits offered by this job

Comprehensive training

401(k) with company match

Discounted stock purchase options

Cost of living adjustments (COLA)

Paid time off for military veterans

Job summary

Ryder is seeking a Manager, Customer Logistics to oversee day-to-day operations, lead a team, and ensure achievement of daily objectives. This remote role requires travel to customer locations for training and alignment with our core values of trust, innovation, expertise, collaboration and safety.

You will manage customer service expectations, staffing, scheduling, and regulatory compliance while collaborating with international teams.

Qualifications

• H.S. diploma/GED required
• Bachelor's degree in Business, Logistics, Supply Chain preferred
• Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
• One (1) year or more direct supervisory/leadership experience required
• Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required. advanced required
• Logistics industry knowledge advanced required
• Knowledge and understanding of Customer/Company local and Federal regulations. advanced required
• Fundamental knowledge of Supply Chain Management components. intermediate required
• Strong knowledge of Manufacturing and Production advanced required

Responsibilities

• Customer service satisfaction and expectation management
• Staffing performance management and development of exempt and non-exempt employees
• Manage day-to-day planning and scheduling
• Health and Safety Management
• State/Local/Federal regulations compliance
• Performs other duties as assigned.

Skills

Customer service

Staffing management

Scheduling

Health & Safety

Regulatory compliance

Analytical ability

MS Office

Logistics knowledge

Manufacturing knowledge

Communication skills

Team collaboration

Education

Bachelor's degree in Business, Logistics, Supply Chain

Tools

MS Office

Job description

Ryder is seeking a Manager, Customer Logistics to oversee day-to-day operations, lead a team, and ensure achievement of daily objectives. This remote role requires travel to customer locations for training and alignment with our core values of trust, innovation, expertise, collaboration and safety.

You will manage customer service expectations, staffing, scheduling, and regulatory compliance while collaborating with international teams.