Remote Customer Experience Specialist

American Income Life Insurance Company; Fort Worth (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Remote work

Full-time role

Structured training

Weekly pay

Performance bonus

Career development

Job summary

American Income Life Insurance Company is expanding its remote team, seeking motivated individuals who enjoy helping people and delivering a professional experience. In this role you will meet with members via scheduled phone and video appointments, guide them through options, assist with online forms, and maintain organized records from home.

No prior industry experience is required as training and ongoing support are provided, with opportunities for growth and leadership within a collaborative

Qualifications

• No prior industry experience required.
• Experience in customer service helpful but not required.
• Willing to learn and follow training.

Responsibilities

• Meet with members through scheduled phone and video appointments.
• Explain options and guide next steps.
• Assist with online applications and digital forms.
• Maintain accurate member records.
• Coordinate appointment confirmations and follow-up.
• Work remotely and manage responsibilities independently.

Skills

Communication

Customer service

Time management

Organizational skills

Computer literacy

Active listening

Tools

Video conferencing tools

Job description

American Income Life Insurance Company is expanding its remote team, seeking motivated individuals who enjoy helping people and delivering a professional experience. In this role you will meet with members via scheduled phone and video appointments, guide them through options, assist with online forms, and maintain organized records from home.

No prior industry experience is required as training and ongoing support are provided, with opportunities for growth and leadership within a collaborative