Remote Customer Support & Career Growth Advocate

American Income Life Insurance Company; Charleston (SC); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Step-by-step training

Ongoing coaching and development

Weekly compensation

Work entirely from home

Advancement opportunities

Job summary

American Income Life Insurance Company offers a remote opportunity designed for individuals who enjoy helping others and building client relationships. The role includes comprehensive training, ongoing coaching, and a path for advancement within a supportive team environment.

You will assist members with program options, guide them through enrollment, and maintain precise records while delivering professional support in every interaction.

Qualifications

• Customer-facing experience welcomed but not required.
• Confident verbal and written communication.
• Strong listening and relationship-building skills.
• Ability to prioritize tasks and manage your schedule.
• Willingness to learn new systems and processes.
• Professional and dependable when working with clients.
• Motivated to learn and take on greater responsibility.
• Works well independently while contributing to a team environment.

Responsibilities

• Assist members with questions regarding their available programs and benefit options.
• Walk clients through the application and enrollment process from start to finish.
• Follow up with members to ensure their questions and requests are addressed.
• Review individual needs and provide clear information on available options.
• Maintain detailed and accurate client files and documentation.
• Keep current with changes to programs, services, and internal procedures.
• Deliver timely, professional support throughout each client interaction.

Skills

Customer-facing experience

Verbal & written communication

Active listening

Relationship-building

Time management

Learning new systems

Professional and dependable

Ownership and initiative

Job description

American Income Life Insurance Company offers a remote opportunity designed for individuals who enjoy helping others and building client relationships. The role includes comprehensive training, ongoing coaching, and a path for advancement within a supportive team environment.

You will assist members with program options, guide them through enrollment, and maintain precise records while delivering professional support in every interaction.