Remote Customer Experience Associate

Destinationswithdunn; Baltimore (MD); Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Comprehensive training

Mentorship

Career growth

Industry certifications

Travel discounts

Performance-based earnings

Job summary

Destinationswithdunn is seeking a remote travel advisor to help clients plan and book vacations, cruises, hotels, and more. You will explore options, tailor plans to client preferences, and provide ongoing support with a strong emphasis on customer service.

Ideal candidates are detail-oriented, self-motivated, and eager to learn in a fully remote role offering flexible full-time or part-time scheduling and opportunities for certifications and professional growth.

Qualifications

• Excellent communication and customer service abilities.
• Strong attention to detail and organizational skills.
• Self-motivated and able to manage your own schedule.
• Professional attitude with a desire to learn and grow.
• Must be authorized to work in the United States.

Responsibilities

• Help clients arrange vacations, cruises, hotel stays, resorts, tours, and other travel experiences.
• Explore travel options that align with clients' preferences, needs, and budgets.
• Deliver excellent customer service throughout the planning and booking process.
• Keep up with supplier promotions, travel deals, and special offers.
• Keep client information and reservation records accurate and organized.
• Develop long-term client relationships by providing personalized service and support.

Skills

Excellent communication

Customer service

Attention to detail

Self-motivated

Professional attitude

Tech-savvy

Tools

Computers/Smartphones/Online platforms

Job description

Searching for people with strong customer service and communication skills who are detail-oriented and enjoy helping clients plan and book vacations, cruises, hotels, Airbnbs, resorts, theme park tickets, and a variety of other travel experiences. No previous travel industry experience is required!

Responsibilities

• Help clients arrange vacations, cruises, hotel stays, resorts, tours, and other travel experiences
• Explore travel options that align with clients' preferences, needs, and budgets
• Deliver excellent customer service throughout the planning and booking process
• Keep up with supplier promotions, travel deals, and special offers
• Keep client information and reservation records accurate and organized
• Develop long-term client relationships by providing personalized service and support

Qualifications

• Excellent communication and customer service abilities
• Comfortable working with computers, smartphones, and online platforms
• Strong attention to detail and organizational skills
• Self-motivated and able to manage your own schedule
• Professional attitude with a desire to learn and grow
• Must be authorized to work in the United States

What We Offer

• 100% remote work environment
• Flexible full-time or part-time scheduling
• Comprehensive training to help you get started
• Ongoing mentorship, guidance, and support
• Opportunities for professional growth and development
• Access to industry certifications
• Travel discounts, benefits, and industry perks
• Performance-based earning potential

Ideal Backgrounds

This opportunity could be an excellent fit for individuals with experience in areas such as:

• Customer service
• Hospitality
• Administrative assistance
• Sales
• Retail
• Education
• Healthcare
• insurance
• Remote work
• Or anyone interested in building a flexible career in the travel industry

If you love working with people, love the idea of helping others plan memorable trips, have strong communication skills, and want the flexibility of a remote opportunity, we look forward to hearing from you.