Remote Guest Experience Coordinator

Destinationswithdunn; Lancaster (Lancaster County); Remote; USD 21,000 - 30,000; Full time

Benefits offered by this job

100% remote work environment

Flexible scheduling (FT/PT)

Comprehensive training

Ongoing mentorship and support

Growth opportunities

Access to industry certifications

Travel discounts and perks

Performance-based earnings

Job summary

Destinationswithdunn seeks a detail-oriented travel planning associate to help clients plan and book vacations, cruises, hotels, and more. No prior travel experience is required, and you will work remotely with a supportive team.

The role emphasizes strong communication, excellent service, and the ability to tailor options to client budgets. Flexible scheduling, training, and growth opportunities are provided.

Qualifications

• Excellent communication and customer service abilities.
• Strong attention to detail and organizational skills.
• Must be authorized to work in the United States.

Responsibilities

• Help clients arrange vacations, cruises, hotel stays, resorts, tours, and other travel experiences.
• Explore travel options that align with clients' preferences, needs, and budgets.
• Deliver excellent customer service throughout the planning and booking process.
• Keep up with supplier promotions, travel deals, and special offers.
• Keep client information and reservation records accurate and organized.
• Develop long-term client relationships by providing personalized service and support.

Skills

Communication skills

Customer service

Detail orientation

Remote work

Job description

Searching for people with strong customer service and communication skills who are detail-oriented and enjoy helping clients plan and book vacations, cruises, hotels, Airbnbs, resorts, theme park tickets, and a variety of other travel experiences. No previous travel industry experience is required!

Responsibilities

• Help clients arrange vacations, cruises, hotel stays, resorts, tours, and other travel experiences
• Explore travel options that align with clients' preferences, needs, and budgets
• Deliver excellent customer service throughout the planning and booking process
• Keep up with supplier promotions, travel deals, and special offers
• Keep client information and reservation records accurate and organized
• Develop long-term client relationships by providing personalized service and support

Qualifications

• Excellent communication and customer service abilities
• Comfortable working with computers, smartphones, and online platforms
• Strong attention to detail and organizational skills
• Self-motivated and able to manage your own schedule
• Professional attitude with a desire to learn and grow
• Must be authorized to work in the United States

What We Offer

• 100% remote work environment
• Flexible full-time or part-time scheduling
• Comprehensive training to help you get started
• Ongoing mentorship, guidance, and support
• Opportunities for professional growth and development
• Access to industry certifications
• Travel discounts, benefits, and industry perks
• Performance-based earning potential

Ideal Backgrounds

This opportunity could be an excellent fit for individuals with experience in areas such as:

• Customer service
• Hospitality
• Administrative assistance
• Sales
• Retail
• Education
• Healthcare
• insurance
• Remote work
• Or anyone interested in building a flexible career in the travel industry

If you love working with people, love the idea of helping others plan memorable trips, have strong communication skills, and want the flexibility of a remote opportunity, we look forward to hearing from you.