Remote Customer Engagement Specialist

Traveling with Tasha; Seattle (WA); Remote; USD 27,552 - 55,104; Part time

Benefits offered by this job

Training and mentorship

Remote work flexibility

Performance-based earnings with no cap

Job summary

Traveling with Tasha is seeking a Remote Customer Engagement Specialist to assist clients with travel planning and communication. You will be the primary point of contact, helping organize travel experiences, from accommodations to packages, with a focus on building relationships.

This role offers flexible, remote, independent contractor work with access to training and mentorship. Prior travel or customer service experience helps but is not required, and there is performance-based earning

Qualifications

• Strong communication and interpersonal skills.
• Ability to stay organized and manage multiple client requests.
• Comfortable working independently in a remote environment.
• Attention to detail and problem-solving mindset.
• Basic computer and internet navigation skills.
• Customer service, hospitality, or travel experience is a plus (not required).

Responsibilities

• Serve as main contact for client communication via email, phone, and messaging.
• Assist clients with planning and organizing travel arrangements.
• Respond to inquiries with accurate, timely information.
• Coordinate reservations, confirmations, and itinerary updates.
• Research destinations and travel options to match client preferences.
• Maintain organized client records and bookings.
• Provide pre-travel guidance and post-travel follow-up support.
• Collaborate with suppliers and booking platforms to ensure quality service.

Skills

Strong communication

Interpersonal skills

Organizational skills

Independent work

Attention to detail

Problem solving

Basic computer skills

Job description

About the job Remote Customer Engagement Specialist

Overview

We are seeking a Remote Customer Engagement Specialist in the Seattle area to assist clients with travel planning support and communication. This role focuses on building strong client relationships while helping organize and coordinate travel experiences.

In this role, you will act as a primary point of contact for clients, assisting with questions, coordinating travel arrangements, and providing ongoing support before, during, and after travel. This position is ideal for individuals who enjoy building relationships, communicating clearly, and helping others create meaningful travel experiences.

This opportunity offers flexible, remote work with access to training, tools, and mentorship. Prior experience in travel or customer service is helpful but not required.

Key Responsibilities

• Serve as a main point of contact for client communication via email, phone, and messaging
• Assist clients with planning and organizing travel arrangements including accommodations, cruises, and vacation packages
• Respond to inquiries with accurate, timely, and helpful information
• Support clients with reservation coordination, confirmations, and itinerary updates
• Research destinations, resorts, and travel options to match client preferences
• Maintain organized records of client details and bookings
• Provide pre-travel guidance and follow-up support after trips
• Collaborate with suppliers and booking platforms to ensure accuracy and quality service

Qualifications

• Strong communication and interpersonal skills
• Ability to stay organized and manage multiple client requests
• Comfortable working independently in a remote environment
• Attention to detail and problem-solving mindset
• Basic computer and internet navigation skills
• Customer service, hospitality, or travel experience is a plus (not required)

What We Offer

• Access to training, tools, and ongoing mentorship
• Supportive team environment
• Opportunity to build professional skills in customer relations and travel planning
• Performance-based earning potential with no cap

Ideal Candidate

This role is a great fit for individuals who:

• Enjoy helping others and creating positive experiences
• Have an interest in travel, hospitality, or event planning
• Are self-motivated and dependable
• Want a flexible opportunity that can grow over time

Additional Information

This is a remote, independent contractor opportunity with flexible hours. Candidates should be authorized to work in their country of residence.