Remote Customer Care & Upsell Specialist

MaziCTools; United States; Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Prescription, Dental, Vision

Disability & Term Life Insurance

Matching 401k benefits

On-going training & development

Paid Holidays

Paid Time Off (PTO)

Job summary

MaziCTools is seeking a Customer Service Representative to provide support through live chat, handling incoming and outbound calls. Applicants should have previous customer service experience and excellent communication skills. The role includes following up with customers, scheduling visits, and promoting services.

This is a full-time, remote position that offers benefits such as medical, dental, vision insurance, and a matching 401k plan. Join MaziCTools in delivering exceptional customer service!

Qualifications

• Previous customer service experience is required.
• Strong attention to details is essential.
• Must be a conscientious team player.

Responsibilities

• Make follow-up calls to customers for quality checks.
• Schedule visits with maintenance customers.
• Offer promotions to customers from the customer list.

Skills

Customer service experience

Attention to details

Team player

Honesty

Integrity

Communication skills

Job description

MaziCTools is seeking a Customer Service Representative to provide support through live chat, handling incoming and outbound calls. Applicants should have previous customer service experience and excellent communication skills. The role includes following up with customers, scheduling visits, and promoting services.

This is a full-time, remote position that offers benefits such as medical, dental, vision insurance, and a matching 401k plan. Join MaziCTools in delivering exceptional customer service!