Remote Customer Care Specialist - 1099 Contractor

Inktel Contact Center; Doral (FL); Remote; USD 35,000 - 45,000; Full time

Job summary

A leading customer service provider seeks remote representatives to deliver exceptional client support. The role involves assisting clients through various communication channels and requires strong communication and problem-solving skills. Ideal candidates will thrive in a collaborative environment and demonstrate attention to detail and professionalism.

Benefits

Opportunity for career advancement

Supportive work environment

Work remotely from anywhere

Qualifications

• Exceptional written and verbal communication skills.
• Strong problem-solving abilities.
• Previous experience in customer service.

Responsibilities

• Provide client support via chat, email, and phone.
• Assist clients with account inquiries and troubleshooting.
• Foster relationships with clients to enhance customer experience.

Skills

Communication

Problem-solving

Attention to detail

Tools

Customer Relationship Management (CRM) software

Job description

Employer Industry: Customer Service

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely from anywhere
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction
- Engage in a dynamic and people-oriented workplace

What to Expect (Job Responsibilities):
- Provide client support via chat, email, and phone for inquiries and troubleshooting
- Respond to client communication in a proactive and professional manner
- Assist clients with account inquiries, service, and technical issues
- Transition seamlessly between communication channels as needed
- Foster relationships with clients and colleagues to enhance customer experience

What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Exceptional written and verbal communication skills
- Strong problem-solving abilities and attention to detail
- Previous experience in customer service or a related field
- Ability to work independently and as part of a team

How to Stand Out (Preferred Qualifications):
- Experience in a remote customer service role
- Familiarity with technical support and troubleshooting
- Knowledge of customer relationship management (CRM) software
- Ability to handle multiple tasks and prioritize effectively
- Experience in a fast-paced environment

#CustomerService #RemoteWork #CareerOpportunity #CustomerSupport #Teamwork

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.