Remote CSR | Client Benefits Representative | Work From Home | Weekly Pay

Globe Life American Income Division; Arlington (TX); Remote; USD 19,000 - 31,000; Full time

Benefits offered by this job

Health Insurance Reimbursement

Company-Paid Life Insurance

Retirement Opportunities

Residual Income & Policy Renewals

Career Advancement

Leadership Development

Job summary

AO | Globe Life is hiring Remote Customer Service Representatives to build long-term client relationships from a home office. You will answer questions, explain benefit options, and guide clients through enrollment—no prior insurance experience required, with training and mentorship provided.

Work 100% remotely across the United States and Canada, with weekly pay, performance-based incentives, flexible scheduling, and opportunities for long-term growth within the Globe Life family.

Qualifications

• Clear communication and interpersonal skills.
• Customer-focused mindset with a helpful attitude.
• Willingness to learn and adapt to training.
• Ability to work independently with reliable internet.
• Familiarity with Zoom or virtual meetings is a plus.

Responsibilities

• Meet clients virtually via Zoom and phone.
• Explain life, accident, and health benefit options.
• Guide clients through enrollment processes.
• Build long-term client relationships through personalized service.
• Maintain accurate client documentation.
• Participate in weekly coaching and training.

Skills

Communication skills

Customer service

Remote work readiness

Zoom proficiency

Self-motivated

Tools

Zoom

Job description

Remote Customer Service Representative | Client Benefits Representative | Work From Home | Weekly Pay

Company: AO | Globe Life

Location: 100% Remote (United States & Canada)

Build Long-Term Client Relationships While Helping Working Families

For more than 70 years, AO, a proud member of the Globe Life family, has helped protect working families by providing life, accident, and supplemental health insurance benefits to union members, credit union members, associations, and their families.

We're seeking motivated Remote Customer Service Representatives / Client Benefits Representatives to build long-term client relationships through scheduled Zoom appointments. In this fully remote role, you'll answer questions, explain benefit options, and provide outstanding customer service-all from the comfort of your home.

No previous insurance experience is required. We provide comprehensive training, mentorship, and licensing guidance to help you succeed.

What You’ll Do

• Meet virtually with clients using Zoom and phone.
• Provide exceptional customer service and professional client support.
• Explain life, accident, and supplemental health benefit options.
• Guide clients through the enrollment process.
• Build long-term client relationships through trust and personalized service.
• Maintain accurate client documentation.
• Participate in weekly coaching, training, and professional development.

Why Join AO?

100% Remote Work

Work from anywhere in the United States or Canada.

Weekly Pay + Performance Bonuses

Earn competitive weekly income with additional performance-based incentives.

Flexible Schedule

Create a work schedule that supports your lifestyle and personal goals.

Long-Term Stability

AO experienced 20%+ company growth last year while continuing to serve working families across North America.

Training & Mentorship

Receive comprehensive onboarding, ongoing coaching, and leadership development from experienced professionals.

Benefits

• Health Insurance Reimbursement
• Company-Paid Life Insurance
• Retirement Opportunities
• Residual Income & Policy Renewals
• Career Advancement
• Leadership Development

Qualifications

• Strong communication and interpersonal skills.
• Customer-focused mindset with a passion for helping others.
• Positive attitude and willingness to learn.
• Self-motivated with excellent organizational skills.
• Comfortable using Zoom and virtual communication tools.
• Basic computer proficiency and reliable high-speed internet.
• Leadership or management experience is a plus but not required.

Experience in customer service, retail, hospitality, healthcare, banking, education, military, administrative support, or sales is welcomed but not required.

Interview Process

All interviews are conducted virtually through Zoom, providing a convenient and accessible hiring experience.

Ready to Build Your Future?

If you’re looking for a rewarding work-from-home customer service career where you can help families, enjoy schedule flexibility, receive exceptional training, and build long-term financial success.

Work From Home. Help Families. Build Your Future.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.