Remote Cruise & Vacation Concierge

Pacific Journey Consulting; Elgin (IL); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Work remotely from home

Flexible schedule

Access to cruise and resort training

Supplier resources and booking tools

Ongoing team support

Travel perks and discounts

Job summary

Pacific Journey Consulting is seeking a Cruise & Getaway Consultant to help clients research and book cruises, resort stays, and vacation packages. You will tailor options to interests, dates, and budgets, guiding travelers through the reservation process.

Responsibilities include researching itineraries, discussing preferences, preparing quotes, coordinating reservations, and maintaining client relationships.

Qualifications

• Strong communication and customer service skills.
• Interest in learning about cruises, resorts, and destinations.
• Basic computer and internet skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and follow through on client requests.

Responsibilities

• Research cruise itineraries, cabin categories, resorts, and vacation packages.
• Discuss travel preferences, dates, and budgets with clients.
• Explain available options, inclusions, and supplier policies.
• Prepare quotes and coordinate reservations.
• Track deposits, payment deadlines, and booking details.
• Market vacation-planning services and maintain client relationships.

Skills

Strong communication

Customer service

Basic computer skills

Organizational skills

Independence

Job description

Pacific Journey Consulting is seeking a Cruise & Getaway Consultant to help clients research and book cruises, resort stays, and vacation packages. You will tailor options to interests, dates, and budgets, guiding travelers through the reservation process.

Responsibilities include researching itineraries, discussing preferences, preparing quotes, coordinating reservations, and maintaining client relationships.