Remote Cruise & Getaway Concierge

Pacific Journey Consulting; Walnut (CA); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Work from home

Flexible schedule

Training access

Supplier resources and booking tools

Ongoing team support

Travel perks (subject to supplierTerms

Job summary

Pacific Journey Consulting is seeking a Cruise & Getaway Consultant to help clients research and book cruises, resort stays, and vacation packages. You will understand client preferences, compare options, and guide travelers through the reservation process, ensuring experiences match interests, schedules, and budgets.

Responsibilities include researching itineraries, discussing preferences, explaining options, preparing quotes, and coordinating bookings.

Qualifications

• Excellent communication and customer service skills.
• Interest in cruise, resort, and destination knowledge.
• Basic computer and internet skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and follow through on client requests.

Responsibilities

• Research cruise itineraries, cabin categories, resorts, and vacation packages.
• Discuss travel preferences, dates, and budgets with clients.
• Explain available options, inclusions, and supplier policies.
• Prepare quotes and coordinate reservations.
• Track deposits, payment deadlines, and booking details.
• Market vacation-planning services and maintain client relationships.

Skills

Communication

Customer service

Learning mindset

Organization

Independent work

Job description

Pacific Journey Consulting is seeking a Cruise & Getaway Consultant to help clients research and book cruises, resort stays, and vacation packages. You will understand client preferences, compare options, and guide travelers through the reservation process, ensuring experiences match interests, schedules, and budgets.

Responsibilities include researching itineraries, discussing preferences, explaining options, preparing quotes, and coordinating bookings.