Remote Cruise Travel Concierge

Pacific Journey Consulting; Peoria (AZ); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Comprehensive training and onboarding

Remote, flexible schedule

Professional growth opportunities

Access to travel benefits

Job summary

Pacific Journey Consulting is seeking Cruise Support Specialists to join our remote team. You will help clients plan and book customized travel itineraries while reporting to a team lead.

Responsibilities include designing itineraries, evaluating preferences and budgets, booking flights, hotels, and tours, and providing support before, during, and after travel. A collaborative, client-focused approach is essential in this role.

Qualifications

• Strong interpersonal and communication skills.
• Reliable internet connection and device.
• Experience in customer service or hospitality is a plus.

Responsibilities

• Design and book customized travel itineraries.
• Evaluate client preferences and budgets to recommend solutions.
• Book flights, hotels, and tours.
• Provide professional travel support before, during, and after travel.
• Troubleshoot and resolve client concerns.
• Attend ongoing training and professional development sessions.
• Collaborate with colleagues and suppliers for optimal service delivery.

Skills

Interpersonal skills

Communication skills

Customer service

Reliable internet

Job description

Pacific Journey Consulting is seeking Cruise Support Specialists to join our remote team. You will help clients plan and book customized travel itineraries while reporting to a team lead.

Responsibilities include designing itineraries, evaluating preferences and budgets, booking flights, hotels, and tours, and providing support before, during, and after travel. A collaborative, client-focused approach is essential in this role.