Remote Cruise Travel Advisor — Book & Design Itineraries

Pacific Journey Consulting; Newark (NJ); À distance; USD 45 000 - 60 000; Plein temps

Avantages offerts par ce poste

Comprehensive training

Remote schedule

Career growth

Travel benefits

Performance-based pay

Résumé du poste

Pacific Journey Consulting is seeking detail-oriented Cruise Support Specialists to join our remote team in the United States. You will design and book customized travel itineraries, evaluate client preferences, and handle flights, hotels, and tours.

You will provide professional support before, during, and after travel, troubleshoot client concerns, and participate in ongoing training with a focus on delivering excellent service.

Qualifications

• Strong interpersonal and communication skills.
• Reliable internet connection and device.
• Experience in customer service or hospitality is a plus.

Responsabilités

• Design and book customized travel itineraries.
• Evaluate client preferences and budgets to recommend solutions.
• Book a variety of travel services including flights, hotels, and tours.
• Provide professional support before, during, and after travel.
• Troubleshoot and resolve client concerns.
• Attend ongoing training and professional development sessions.
• Collaborate with colleagues and suppliers for optimal service delivery.

Connaissances

Interpersonal communication

Reliable internet access

Customer service experience

Description du poste

Pacific Journey Consulting is seeking detail-oriented Cruise Support Specialists to join our remote team in the United States. You will design and book customized travel itineraries, evaluate client preferences, and handle flights, hotels, and tours.

You will provide professional support before, during, and after travel, troubleshoot client concerns, and participate in ongoing training with a focus on delivering excellent service.