Remote Travel Booking Specialist — Hotels & Cruises

Premier Destination Group; Seattle (WA); Remote; USD 21,000 - 30,000; Full time

Benefits offered by this job

Remote work with flexible scheduling

Training and access to industry tools

Supportive team environment and growth

Travel-related discounts and perks

Personal and professional growth

Job summary

Premier Destination Group is seeking a Remote Customer Service Representative to help clients research, plan, and secure hotel accommodations as part of cruise and hotel bookings. Work from a remote setting and assist clients with travel options tailored to their needs.

The role emphasizes friendly, detail-oriented service with training and ongoing support. You will engage via phone, email, and online channels, contributing to a positive client experience while staying current on travel trends.

Qualifications

• Strong communication and customer service skills.
• Professional, positive, and client-focused attitude.
• Ability to work independently and manage time effectively.
• Basic computer proficiency and reliable internet access.
• Interest in travel and hospitality.
• Previous experience in customer service, hospitality, or sales is beneficial but not required.

Responsibilities

• Assist clients with selecting and booking hotel accommodations.
• Provide accurate information on hotel options, amenities, pricing, and availability.
• Respond to client inquiries via phone, email, and online platforms in a timely and professional manner.
• Maintain accurate records of client interactions and bookings.
• Collaborate with team members to ensure a smooth client experience.
• Stay informed on travel trends and hotel offerings.
• Participate in virtual training sessions and team meetings.

Skills

Strong communication

Customer service

Independent work

Time management

Basic computer skills

Interest in travel

Job description

Premier Destination Group is seeking a Remote Customer Service Representative to help clients research, plan, and secure hotel accommodations as part of cruise and hotel bookings. Work from a remote setting and assist clients with travel options tailored to their needs.

The role emphasizes friendly, detail-oriented service with training and ongoing support. You will engage via phone, email, and online channels, contributing to a positive client experience while staying current on travel trends.