Remote Cruise Experience Designer

Destination Careers; Atlanta (GA); Remote; USD 40,000 - 70,000; Full time

Benefits offered by this job

Flexible remote work

Travel discounts

Ongoing training and development

Career growth opportunities

Job summary

Destination Careers is seeking an Adventure Coordinator to assist clients in selecting, booking, and managing cruise vacations remotely. You will leverage knowledge of the cruise industry to recommend options based on clients’ preferences, budgets, and needs, while delivering excellent customer service.

This role emphasizes sales, organization, and the ability to work independently in a remote environment, with opportunities for growth and exclusive travel perks.

Qualifications

• Experience in travel sales, reservations, or customer service preferred
• Knowledge of cruise lines, destinations and industry trends
• Excellent verbal and written communication skills
• Ability to multitask and manage multiple bookings efficiently
• Sales-oriented mindset with a passion for helping clients plan vacations
• Proficiency with online booking systems and CRM tools
• Self-motivated and able to work independently in a remote environment
• Travel or cruise industry certification is a plus

Responsibilities

• Assist clients with cruise inquiries, reservations, and modifications via phone, email, and online platforms.
• Provide guidance on cruise destinations, itineraries, ship amenities, and travel requirements.
• Process bookings and payments accurately, following company policies.
• Maintain relationships with clients through personalized service and follow-ups.
• Stay updated on cruise line promotions, policies, and regulations.
• Collaborate with cruise partners to secure deals and perks for clients.
• Address client concerns and troubleshoot booking issues professionally.
• Upsell additional travel services such as excursions and travel insurance.

Skills

Travel sales

Reservations

Customer service

Cruise knowledge

Communication

CRM software

MS Office

Remote work

Tools

CRM software

Microsoft Office

Job description

Destination Careers is seeking an Adventure Coordinator to assist clients in selecting, booking, and managing cruise vacations remotely. You will leverage knowledge of the cruise industry to recommend options based on clients’ preferences, budgets, and needs, while delivering excellent customer service.

This role emphasizes sales, organization, and the ability to work independently in a remote environment, with opportunities for growth and exclusive travel perks.