Remote Cruise Coordinator

My Travel Connection; Dakota City (NE); Remote; USD 30,000 - 60,000; Full time

Benefits offered by this job

Flexible Schedule

Agent Certification

Employee Discounts

Job summary

Join a forward-thinking company dedicated to creating unforgettable travel experiences for clients worldwide. This role offers the chance to work from home, providing exceptional customer service while booking various travel arrangements, including flights, hotels, and more. With over 70 years in the industry, the company values training and development, ensuring you have the skills needed to thrive. Enjoy the flexibility of a position that can be full-time or part-time, along with employee discounts and a supportive environment. If you're passionate about travel and customer service, this opportunity is perfect for you!

Qualifications

• No experience necessary; training provided.
• Must have a laptop/smartphone and Wi-Fi.

Responsibilities

• Provide premium concierge service to travelers.
• Book domestic and international travel packages.
• Handle inquiries via phone and email.

Skills

Exceptional customer service abilities

Superior written and verbal communication skills

Strong organization

Ability to prioritize and multitask

Education

High school diploma or equivalent

Tools

Web-based booking engines

Travel resources

Job description

Dakota City, United States | Posted on 03/02/2025

We are focused on providing superior customer service while executing memorable trips for travelers. This is an opportunity to work from home booking air, car, hotel, cruises, sporting events, and concerts for a company that has been in business for over 70 years serving clients all around the world. No experience necessary. We will train you.

Core Responsibilities:

• Serve as primary customer contact providing premium concierge level service to travelers from start to finish
• Respond to telephone, email inquiries, and online travel submissions in a timely fashion
• Research and book Domestic and International travel packages including air, hotel, tours, and ground transportation
• Work directly with top suppliers like Expedia, Universal Studios, Princess Cruises, Avis, Delta, etc.
• Become familiar with multiple web-based booking engines and travel resources
• Pricing & cost calculations for changes or added trip fees
• Provide e-tickets and take credit card payments over the phone.

Qualifications:

• No experience necessary, we will train
• Exceptional customer service abilities
• Superior written and verbal communication skills
• Strong organization with ability to prioritize and multitask
• Job Type: Full-time or part-time
• Flexible Schedule
• Agent Certification
• Employee Discounts

Requirements

Must be at least 18 years of age and reside in the U.S, Mexico, or Australia.

Laptop and/or smartphone and Wi-Fi are required.