Remote Cruise Booking & Support Specialist

Wanderwell Collective; San Diego (CA); Remoto; USD 42.000 - 64.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote work

Travel perks and discounts

Competitive compensation

Professional growth opportunities

Award-winning team

Descrizione del lavoro

Wanderwell Collective is seeking a Remote Travel Customer Support Representative to help clients select and book cruises based on their preferences, ensuring a smooth journey from start to finish. The role offers work-from-home flexibility and travel perks.

You will respond to inquiries, provide detailed cruise information, and assist with reservations and payments while maintaining strong relationships with cruise lines and clients.

Competenze

• Strong passion for travel and cruising.
• Excellent communication and organizational skills.
• Ability to work independently and manage time effectively.
• Basic computer skills and proficiency with email and booking software.
• Customer-focused approach with ability to manage client needs.

Mansioni

• Plan and book clients' cruises, including accommodations, excursions, and transportation.
• Provide clients with detailed information on cruise options, itineraries, and onboard amenities.
• Coordinate bookings and payment processing, ensuring accuracy and timeliness.
• Address customer inquiries, offer recommendations, and resolve issues during the booking process.
• Maintain strong relationships with cruise lines, suppliers, and clients to ensure ongoing satisfaction.

Conoscenze

Communication skills

Organizational skills

Time management

Customer service

Booking software

Strumenti

Booking software

Descrizione del lavoro

Wanderwell Collective is seeking a Remote Travel Customer Support Representative to help clients select and book cruises based on their preferences, ensuring a smooth journey from start to finish. The role offers work-from-home flexibility and travel perks.

You will respond to inquiries, provide detailed cruise information, and assist with reservations and payments while maintaining strong relationships with cruise lines and clients.