Remote Cruise Booking Specialist - Travel Perks & Growth

Careers In Travel | Destination Planners; Philadelphia (Philadelphia County); A distancia; USD 35.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible schedule

Remote work opportunities

Travel discounts

Professional development

Descripción de la vacante

Destination Careers is seeking a detail-oriented Virtual Cruise Booking Agent for a remote role. You will assist clients in selecting, booking, and managing cruise vacations, using your cruise knowledge and sales skills to tailor options to client budgets and preferences.

The role emphasizes excellent communication, organization, and the ability to work independently in a home-office environment. Training and career growth opportunities are provided, along with exclusive travel perks.

Formación

• > Previous experience in travel sales, reservations, or customer service is preferred.
• < Knowledge of cruise lines, destinations, and industry trends.
• < Excellent verbal and written communication skills.
• < Ability to multitask and manage multiple bookings efficiently.
• < Sales mindset with a passion for planning vacations.
• < Proficiency with online booking systems, CRM, and MS Office.
• < Self-motivation to work remotely.

Responsabilidades

• Assist clients with cruise inquiries, reservations, and modifications via phone, email, and online channels.
• Provide expert guidance on cruise destinations, itineraries, ship amenities, and travel requirements.
• Process bookings and payments accurately per company policies.
• Maintain client relationships with personalized service and follow-ups.
• Stay updated on cruise line promotions, policies, and travel regulations.
• Collaborate with cruise partners to secure best deals and perks.
• Address client concerns and troubleshoot booking issues professionally.
• Upsell travel services such as excursions, insurance, and pre/post-cruise stays.

Conocimientos

Travel sales

Reservations

Customer service

Cruise knowledge

Communication

Multitasking

CRM software

MS Office

Remote work

Self-motivation

Educación

Travel certification (CLIA)

Herramientas

Booking systems

CRM platforms

Descripción del empleo

Destination Careers is seeking a detail-oriented Virtual Cruise Booking Agent for a remote role. You will assist clients in selecting, booking, and managing cruise vacations, using your cruise knowledge and sales skills to tailor options to client budgets and preferences.

The role emphasizes excellent communication, organization, and the ability to work independently in a home-office environment. Training and career growth opportunities are provided, along with exclusive travel perks.